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Build a routed multimodal in-app voice assistant

Route knowledge, account, and web-search requests to specialist agents, then expose the same workflow through text and voice.

Goal

Route knowledge, account, and web-search requests to specialist agents, then expose the same workflow through text and voice.

Steps

  1. Define separate knowledge, synthetic account-lookup, and web-search agents. [src-openai-build-routed-multimodal-inapp-voice-assistant]
  2. Route by intent through triage/handoffs and inspect traces for the selected tool path. [src-openai-build-routed-multimodal-inapp-voice-assistant]
  3. Add audio input/output and spoken style, then compare factual consistency across text and voice. [src-openai-build-routed-multimodal-inapp-voice-assistant]

How to verify

Knowledge and account requests must reach different agents; text and voice answers must agree on facts for the same test request.

Troubleshooting

If routing is wrong, refine handoff descriptions and add ambiguous cases; if speech differs from text, inspect transcription and tool traces.

Permissions

Prerequisites

Permissions

Limitations

Example routing does not replace production authentication, tenant isolation, or access control.

Pinned upstream source

https://github.com/openai/openai-cookbook/blob/5bd6cb40b6b84b69b2032d810610aa85064102df/examples/agents_sdk/app_assistant_voice_agents.ipynb

Repository
openai/openai-cookbook
File path
examples/agents_sdk/app_assistant_voice_agents.ipynb
Pinned commit
5bd6cb40b6b84b69b2032d810610aa85064102df
Source checked
2026-10-14 · Reviewed against the pinned upstream source

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License: MIT

Main topic

Turn ecommerce campaign materials into a reviewable weekly brief

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