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Evaluate full-duplex voice-agent task outcomes

Evaluate continuous voice interaction, actual tool calls, backend state, and the final answer together in an end-to-end task report.

Goal

Evaluate continuous voice interaction, actual tool calls, backend state, and the final answer together in an end-to-end task report.

Steps

  1. Use CRAWL synthetic audio for controlled single-turn requests. [src-openai-evaluate-full-duplex-voice-agent-task-outcomes]
  2. Use WALK recordings to test audio robustness and interaction behavior. [src-openai-evaluate-full-duplex-voice-agent-task-outcomes]
  3. Use RUN simulated multi-turn callers and verify backend task state against the spoken result. [src-openai-evaluate-full-duplex-voice-agent-task-outcomes]

How to verify

For each case compare caller intent, tool trace, final backend state, and spoken response; report failures separately by mode.

Troubleshooting

If speech sounds correct but backend state is wrong, inspect executed tools and state assertions; for replay drift, verify audio-to-case mapping.

Permissions

Prerequisites

Permissions

Limitations

Transcript quality or naturalness cannot replace validation of application state and task completion.

Pinned upstream source

https://github.com/openai/openai-cookbook/blob/5bd6cb40b6b84b69b2032d810610aa85064102df/examples/audio/voice_agent_evaluation.md

Repository
openai/openai-cookbook
File path
examples/audio/voice_agent_evaluation.md
Pinned commit
5bd6cb40b6b84b69b2032d810610aa85064102df
Source checked
2026-10-14 · Reviewed against the pinned upstream source

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License: MIT

Main topic

Turn ecommerce campaign materials into a reviewable weekly brief

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