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Zoom Phone and CRM Calling Integration
Integrate Zoom Phone REST APIs, webhooks, or Smart Embed into CTI, CRM dialing, and call-event flows.
Skills
Classify the task as REST resource management, webhook events, Smart Embed, URI launch, CRM dialing, or call control. Confirm Phone entitlements, actor, OAuth scopes, and number/line support. Separate call control, records, number management, and events; use simulated tests for dialing/hang-up flows. Do not place/answer real calls, change number configuration, or contact customers without explicit approval.
Permissions
Prerequisites
- An enabled Zoom Phone account, suitable Developer app/OAuth scopes, and a test environment that does not contact customers.
Permissions
- May initiate/end calls and access call records/numbers; real calls or number/plan changes require explicit approval. Protect customer data.
Limitations
For Zoom Phone, not Meeting/Video SDK; account entitlements and region affect available APIs.
Pinned upstream source
- Repository
- openai/plugins
- File path
- plugins/zoom/skills/phone/SKILL.md
- Pinned commit
0722921d5542fc593105c27bd52630babd8b8c2a- Source checked
- 2026-10-14 · Reviewed against the pinned upstream source
Repository metrics
These values describe the upstream repository, not popularity or likes for an individual skill or playbook.
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License: MIT
Compatible tools
Codex
Main topic
Take a coding Agent change from context to verification